Network issues: If the TeamViewer connection is being blocked on a particular network, it may be a problem with the network’s security settings, or the network may be configured to block certain ports that TeamViewer needs to communicate over.Ĭontact your network administrator to make sure TeamViewer is not blocked.Contact your ISP and make sure that they don’t block the service. ISP blocking: Some Internet Service Providers (ISPs) block specific software, and TeamViewer is one of them.Check your Windows Firewall settings and add TeamViewer to the list of allowed software. Firewall issues: Firewalls can block certain software, including TeamViewer. There are a few possible reasons why your TeamViewer connection could be blocked. They can review your account and help to restore your personal use license if they believe that is indeed the only use of the program.īy following the steps outlined above, you should be able to restore your TeamViewer license back to personal use and remove the “Commercial Use Detected” or “Suspected Commercial Use” warningmessage. Doing this will reduce the risk of your account being flagged as potentially commercial.įinally, you can contact the TeamViewer Support Center. You can also decrease the frequency of use and/or shorten the duration of each session. This will reset your TeamViewer ID and remove any previous connection history with that ID. This can be done by logging out of TeamViewer and then logging back in. The first is to reset your TeamViewer ID. Once you understand why the message was sent, there are a few steps you can take to ensure that it is removed and that your license is restored for personal use. If any of these indicators suggest the use may be commercial, they will flag the account and send a warning message. TeamViewer tracks several indicators to determine whether or not the use of the program is commercial, and those indicators can include frequency of use and the duration of each session. If you are receiving a “Commercial Use Detected” or “Suspected Commercial Use” warning when trying to use TeamViewer for personal use, there are a few things you can do in order to get your license back to a personal use license.įirst, it’s important to understand why you are getting the message in the first place. How do I fix TeamViewer commercial use detected or suspected back to personal use? You will then see a confirmation message informing you that the license has been successfully changed.Īfter that is done, you can start using TeamViewer for personal use. You will then be asked to accept the revised terms and conditions of the personal license agreement. Once you have selected the license, click the Change License button. From there, you can go to the My Licenses tab and select the license you want to switch to the personal option. If you want to change your TeamViewer license from business to personal, you need to start by logging into your TeamViewer account on the TeamViewer website.
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